Layered cover
Structural, component and manufacturer warranties combine to protect your home from day one.
Move with confidence
Warranty protection built into every Stately home
From structural cover to fixtures and appliances, our warranties make buying a park home or lodge feel secure and straightforward.
Here to support you
Choosing a new home is a significant decision, and feeling confident in what supports it matters just as much as the design itself. That’s why every Stately home is backed by a carefully considered range of warranties, offering reassurance from the moment your home leaves our factory and continuing as you settle in.
Having been manufacturing homes since 1963, we understand the importance of clear, dependable aftercare. Our warranty cover brings together manufacturer support, recognised third-party protection and individual product warranties, all designed to provide clarity, reassurance and peace of mind as you enjoy your new home.
Clear paperwork
Warranty details and registration steps are provided with your new home, making the process easy to follow.
Built to standards
Every home is built to BS 3632 residential standards, supported by regular independent NCC inspections to ensure ongoing compliance.
Structural warranty
10 Year Platinum Seal protection
Every new Stately home comes with Platinum Seal protection — an insurance-backed 10-year structural warranty scheme created for residential park homes and holiday lodges, giving you extra reassurance so you can enjoy your new home with added peace of mind. Cover starts from the date your home is dispatched from our factory and is designed to protect against structural defects that may occur. Wherever you plan to site your home in the UK — on a park or on your own land — Platinum Seal protection still applies.
Find out moreKey benefits
- Insurance-backed structural protection for up to 10 years.
- Included at no additional cost with your new home.
- Applies wherever your home is sited in the UK - on a park or on your own land.
- Transferable to a new owner if you sell, so remaining cover can move with the home.
Care beyond handover
Our manufacturer warranty
Our homes come with a comprehensive two-year manufacturer warranty, giving you reassurance during the important early years of ownership. From the date your home leaves our factory, this warranty covers the home, its structure and its fitted contents as supplied, ensuring any manufacturing-related issues are put right with care and attention. We also include an initial snagging period, allowing time for cosmetic items to be identified. Backed by our experienced Customer Care team, our two-year warranty reflects the pride we take in our craftsmanship and our commitment to supporting you beyond handover.
Key benefits
- Comprehensive two-year manufacturer warranty from day one.
- Covers the home, its structure and fitted contents as supplied from our factory.
- Cosmetic snagging period included, allowing time for any items to be identified.
- Works alongside Platinum Seal structural protection for long-term confidence.
- Included as standard with every new home, at no additional cost.
Framing, glazing and mechanical parts
PVCu windows and doors
Our PVCu windows and doors are designed for everyday comfort, security and reliability, helping your home feel warm, safe and well-sealed in all seasons. For added peace of mind, they come with a combination of 10-year, 5-year and 2-year manufacturer warranty protection, covering everything from the main frames and glazing through to opening mechanisms and door furniture. It’s reassuring support for the parts of your home you use every day.
Key benefits
- 10-year cover on frames and glazing.
- 5-year cover on hinges and opening mechanisms.
- 2-year cover on handles, letterboxes and door furniture.
Warmth you can rely on
Central heating boilers
Comfortable living comes as standard with every new Stately home, thanks to modern, energy-efficient central heating systems supplied by trusted manufacturers. Whether your home is fitted with a natural gas, LPG, oil or electric boiler, each system is designed to deliver reliable, everyday comfort. As standard, boilers are backed by a manufacturer warranty, typically providing two years of cover from the date of commissioning, giving you added reassurance during the important early years of ownership — so you can relax knowing you won’t be left in the cold.
Key benefits
- Manufacturer-backed boiler warranty included as standard.
- Typically two years' cover from the date of commissioning (period may vary depending on brand).
- Applies to natural gas, LPG, oil and electric boiler systems.
- Simple registration process to activate the warranty.
- Designed to support reliable, everyday home comfort.
Long-term reassurance
Roof tile warranty
Our homes are finished with high-quality roof tiles, chosen for their durability, weather resistance and long service life. For added peace of mind, the roof tiles themselves are backed by a 40-year manufacturer weatherproof warranty, giving long-term reassurance against material defects. Designed to perform reliably year after year, this extended cover reflects the strength and longevity of the materials we use, helping protect your home for decades to come.
Key benefits
- Designed to perform reliably in all weather conditions.
- 40-year manufacturer weatherproof warranty.
- Protecting your home for decades to come.
- Included as standard with every new home.
Built-in reassurance
Appliance warranties
Each home includes a carefully selected range of appliances from trusted manufacturers, chosen for their reliability, performance and everyday ease of use. As standard, these appliances are supported by manufacturer warranties, typically providing two years of cover, giving you added reassurance during the early years of ownership. With simple product registration and routine care, this warranty support helps ensure the essential appliances you rely on every day are well protected.
Key benefits
- Appliances selected from trusted, recognised brands.
- Typically two years of cover on registration (period may vary depending on brand).
- Helps safeguard against unexpected appliance faults.
- Simple product registration to activate cover.
Designed to be dependable
Independent standards and clear handover guidance keep everything transparent.
BS 3632 residential standard
Every park home and lodge is built to the latest BS 3632 specification for comfortable, year-round living.
Independent NCC inspections
Regular National Caravan Council inspections verify our homes continue to meet the required standards.
Documentation provided
Your home is supplied with a full handbook and warranty documentation, providing straightforward guidance on maintenance, aftercare and cover.
Choose your Stately home with confidence
Our team is ready to help guide you through models, specifications and any questions you may have.